Shipping policy

Shipping Policy

At Littora Baby, we carefully prepare each order to ensure your little one's items arrive safely and beautifully packaged.

Processing Time

Orders are typically processed and shipped within 1–5 business days after your order is placed.

Please note that orders placed during product launches, promotions, holidays, or periods of high order volume may require additional processing time. We will always do our best to keep you informed of any delays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please note that delivery timelines begin after your order has been processed and shipped.

Shipping Destinations

Littora Baby currently ships to customers in Canada.

We may expand our shipping destinations in the future as we continue to grow.

Standard Shipping

We ship orders using trusted shipping carriers, including Canada Post, USPS, and other delivery partners as needed.

Estimated delivery times begin after your order has been processed and shipped:

Canada

Standard Shipping: approximately 5–8 business days

United States

Standard Shipping: approximately 5–10 business days

Please note that delivery times are estimates provided by the shipping carrier and are not guaranteed. Actual delivery times may vary depending on your location, weather conditions, holidays, customs processing, carrier delays, or other circumstances outside of our control.

Shipping Rates

Shipping rates are calculated at checkout based on your order weight, size, destination, and shipping location.

From time to time, Littora Baby may offer free shipping promotions or shipping discounts. Any applicable offers will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Please allow up to 24–48 hours for tracking information to become active after shipment.

If your tracking information has not updated after several business days, please contact us at littorababy@gmail.com, and we will be happy to assist.

Address Accuracy

Please ensure that your shipping address is complete and accurate at checkout.

Littora Baby is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error with your shipping address after placing your order, please contact us as soon as possible. While we will do our best to assist, we cannot guarantee changes can be made once your order has been processed.

Lost, Delayed, or Damaged Packages

Once your order has been shipped, delivery is handled by the shipping carrier.

Littora Baby is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances beyond our reasonable control.

If your package arrives damaged or appears to be lost during transit, please contact us at littorababy@gmail.com. We will assist you in resolving the issue with the shipping carrier where possible.