Terms of service

Terms of Service

Overview

Welcome to Littora Baby!

These Terms of Service ("Terms") apply to your access and use of the Littora Baby website, online store, and related services (collectively, the "Services"). Throughout these Terms, the words "we," "us," and "our" refer to Littora Baby.

Littora Baby operates this online store through Shopify, which provides the platform that allows us to offer our products and services to you.

By visiting our website, browsing our store, placing an order, or using any of our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services.

Please read these Terms carefully, as they outline important information about your rights and responsibilities when using our Services.

Section 1 - Eligibility and Account Information

By using our Services, you confirm that you are the age of majority in your province or territory of residence, or that you have obtained permission from a parent or legal guardian to use our Services.

When placing an order or creating an account, you may be required to provide information such as your name, email address, billing information, payment information, and shipping details.

You agree that all information provided to Littora Baby is accurate, complete, and current. You are responsible for maintaining the confidentiality of your account information and for all activity associated with your account.

Section 2 - Products

We make every effort to ensure that our product descriptions, images, measurements, colours, and details are accurate. However, colours and product appearance may vary slightly depending on your device settings, screen resolution, or lighting conditions.

Due to the nature of handmade, small-batch, or imported products, minor variations may occur.

We reserve the right to update product information, modify prices, discontinue products, or limit quantities available at any time without notice.

Section 3 - Orders

When you place an order through our website, you are submitting a request to purchase products from Littora Baby.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for reasons including, but not limited to, product availability, errors in pricing or product information, suspected fraudulent activity, or other circumstances at our discretion.

Payment must be successfully processed before an order is considered accepted.

Please review your order carefully before completing your purchase. Once an order has been processed, we may not be able to accommodate cancellation or changes.

Purchases are subject to our Return Policy, which outlines eligibility requirements, return procedures, store credit terms, and exclusions.

Products purchased from Littora Baby are intended for personal use and may not be purchased for unauthorized resale or commercial distribution.

Section 4 - Pricing and Payment

All prices displayed on our website are listed in Canadian dollars unless otherwise stated.

Prices, promotions, discounts, and availability are subject to change at any time without notice. The price charged will be the price displayed at the time your order is placed.

Prices do not include applicable taxes, shipping fees, customs charges, duties, or other fees unless specifically stated.

You agree to provide accurate and complete payment and billing information for all purchases made through our store.

By submitting payment information, you confirm that you have authorization to use the payment method provided and authorize us to charge the total purchase amount, including applicable taxes and shipping fees.

Section 5 - Shipping and Delivery

Littora Baby ships orders using third-party shipping carriers. Delivery timelines provided on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect shipping information provided by the customer, or events outside of our reasonable control.

Once your order has been shipped, tracking information (where available) will be provided. Customers are responsible for ensuring that shipping information provided at checkout is accurate.

Section 6 - Returns

Returns are subject to our Return Policy.

Littora Baby offers eligible returns within 14 days of delivery for store credit only. We do not offer exchanges.

Please review our Return Policy before purchasing for complete details regarding eligibility, exclusions, and return procedures.

Section 7 - Intellectual Property

All content available through our Services, including but not limited to our brand name, logo, designs, images, product photography, text, graphics, and website content, is owned by or licensed to Littora Baby and is protected under applicable Canadian and international intellectual property laws.

You may use our website for personal, non-commercial purposes only. You may not reproduce, copy, modify, distribute, sell, or use any content from our website without prior written permission from Littora Baby.

All rights not expressly granted in these Terms are reserved by Littora Baby.

Section 8 - Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

Littora Baby does not control or guarantee the accuracy, availability, or content of third-party websites. Your use of third-party services is subject to their own terms and policies.

We are not responsible for any losses or damages resulting from your use of third-party websites or services.

Section 9 - Shopify Platform

Littora Baby uses Shopify as the platform that allows us to provide our online store and Services.

However, all purchases made through our website are transactions directly between you and Littora Baby. Shopify is not responsible for products purchased from Littora Baby or any issues arising from transactions between you and Littora Baby.

Section 10 - Privacy

Your personal information is collected, used, and stored in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand how your information may be collected and processed.

Section 11 - Product Care and Safety

Our products are intended for babies and children and should be used according to their intended purpose.

Parents and caregivers are responsible for selecting appropriate products, sizes, and usage for their child. Please follow all care instructions and product-specific recommendations provided with your purchase.

Littora Baby is not responsible for improper use, misuse, or failure to follow product care instructions.

Section 12 - Errors and Updates

Occasionally, our website may contain errors, inaccuracies, or omissions relating to product information, pricing, promotions, availability, or shipping details.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information at any time, including after an order has been submitted.

Section 13 - Prohibited Uses

You agree not to use our Services:

For any unlawful purpose;
To violate applicable laws or regulations;
To infringe upon Littora Baby's intellectual property rights or the rights of others;
To submit false, misleading, harmful, or abusive information;
To interfere with the operation or security of our website;
To attempt unauthorized access to our systems or customer information;
To copy, reproduce, scrape, or exploit our website content without permission.

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

Section 14 - Disclaimer

We make reasonable efforts to provide accurate information about our products and Services. However, we do not guarantee that our website content will always be complete, accurate, current, or error-free.

Except where required by applicable law, our Services and products are provided on an "as available" basis.

Section 15 - Limitation of Liability

To the fullest extent permitted by applicable law, Littora Baby and its owners, employees, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of our Services or purchase of products.

This includes, but is not limited to, loss of profits, loss of data, or damages resulting from delays, website interruptions, or circumstances beyond our reasonable control.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

Section 16 - Indemnification

You agree to indemnify and hold Littora Baby harmless from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms, misuse of our Services, or violation of applicable laws or third-party rights.

Section 17 - Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

Section 18 - Entire Agreement

These Terms, together with our Privacy Policy and other policies posted on our website, constitute the entire agreement between you and Littora Baby regarding your use of our Services.

Section 19 - Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Section 20 - Governing Law

These Terms of Service and any separate agreements provided through our Services shall be governed by and interpreted in accordance with the laws of the Province of Ontario, Canada.

Any disputes arising from these Terms or your use of our Services will be subject to the courts of Ontario, Canada.